Privacy Policy

Welcome to OS Machine ("we," "us," or "our"), operated by OS Machine. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://osmachine.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

This policy was last reviewed on the effective date shown above. Consult a qualified attorney for legal advice specific to your situation.

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Information You Provide Directly

• Contact Information: Name, email address, phone number, and mailing address when you fill out forms, subscribe to our newsletter, or contact us.
• Communications: Records and copies of your correspondence (including email addresses and phone numbers) if you contact us.
• Form Submissions: Information you provide through our contact forms, quote requests, or other interactive features.

Information Collected Automatically

When you access the Site, we may automatically collect certain information about your device and usage, including:

• Device Information: Your IP address, browser type, operating system, device identifiers, and device characteristics.
• Usage Data: Pages visited, time spent on pages, links clicked, and referring URL.
• Location Data: General geographic location based on your IP address.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. See Section 5 for details.

We may use the information we collect about you for the following purposes:

• Service Delivery: To provide, operate, and maintain the Site and our services.
• Communication: To respond to your inquiries, send you requested information, and provide customer support.
• Improvement: To understand how users interact with our Site and improve its content, functionality, and user experience.
• Analytics: To compile aggregate data about Site traffic and Site interaction to offer better experiences and tools in the future.
• Marketing: To send you promotional communications, such as information about services, features, surveys, newsletters, offers, and events (you may opt out at any time).
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
• Protection: To detect, prevent, and address fraud, security issues, and technical issues.

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as website hosting, data analysis, email delivery, and customer service.
• Analytics Providers: We use Google Analytics and similar services to help us understand how our users use the Site. These providers may collect information sent by your browser as part of a web page request, including cookies and your IP address.
• Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

Essential Cookies

These cookies are necessary for the Site to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.

Analytics Cookies

We use Google Analytics to understand how visitors interact with our Site. Google Analytics uses the following cookies:

• _ga — Used to distinguish unique users. Expires after 2 years.
• _ga_* — Used to persist session state. Expires after 2 years.
• _gid — Used to distinguish unique users. Expires after 24 hours.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from being set
• Clear all cookies when you close your browser

Please note that if you disable cookies, some features of the Site may not function properly.

You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to:

• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements and policies

When we no longer need to retain your personal information, we will securely delete or anonymize it.

We implement commercially reasonable security measures to protect the security of your personal information, including:

• Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.
• Access Controls: Access to personal information is restricted to authorized personnel on a need-to-know basis.
• Regular Assessments: We regularly review and update our security practices.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
• Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information. If this practice changes, we will update this policy and provide you with the right to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within 45 days.

If you are a Texas resident, you have the following rights under the Texas Data Privacy and Security Act (TDPSA):

• Right to Access: You have the right to confirm whether we are processing your personal data and to access such data.
• Right to Correct: You have the right to correct inaccuracies in your personal data.
• Right to Delete: You have the right to delete personal data you have provided to us.
• Right to Data Portability: You have the right to obtain a copy of your personal data in a portable and readily usable format.
• Right to Opt-Out: You have the right to opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling.

To exercise these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within 45 days.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR):

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

Legal Basis for Processing: We process your personal data based on: (a) your consent, (b) the necessity to perform a contract with you, (c) our legitimate business interests, or (d) compliance with legal obligations.

Data Controller: OS Machine, located at , Plano, Texas, is the data controller responsible for your personal data.

To exercise these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within 30 days.

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

If you believe we might have any information from or about a child under 13, please contact us using the information provided in the Contact Us section below.

The Site may contain links to third-party websites and services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to read the privacy policy of every site you visit. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on https://osmachine.com and updating the "Effective Date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on https://osmachine.com.

We may also notify you of significant changes via email or a prominent notice on our Site, at our discretion.

If you have any questions about this Privacy Policy, your personal data, or wish to exercise any of your privacy rights, please contact us:

OS Machine

Plano, Texas Phone: 2143348196 Email: info@osmachine.com